Skip to content

Privacy Policy

This Privacy Policy provides the overall terms for how ReSkilled handles your information. For more detailed information regarding ReSkilled’s use and management of data, please see our Privacy Notice.

Information sharing

For reasons of Safeguarding within the workshop, it may be necessary on occasion for information to be passed from ReSkilled to a Participant’s referral agency, e.g. in the unlikely event of an incident in the workshop prior to returning. It may also be necessary at times for information to be passed from the referral agency onto ReSkilled, e.g. if a participant is particularly suffering from anxiety that morning yet still willing to attend. For this reason Information Sharing Agreements have been set up between ReSkilled and referral agencies.

Information relating to past offences will only be shared with ReSkilled Staff or Volunteers as deemed absolutely necessary by the Programme Manager (and after a Volunteer’s probationary period).

Recruitment equality monitoring

Where equality monitoring forms are used in the application process, they will be unnamed, separated from the application form upon receipt and kept securely until the data has been gathered, at which point the forms will be destroyed.

Monitoring of equality in recruitment is not a legal obligation and therefore it is reasonably assumed that an individual is giving their consent by completing an equality monitoring form.

Trustees data

Trustees’ personal information is required for the operating of ReSkilled (i.e. performance of a contract) and will not be used otherwise without consent. When an individual chooses to cease being a trustee, their contact details alone will be retained by the Chair of trustees in case of a need to communicate on matters related to ReSkilled in the future.

Rectifying and amending data

If your personal information changes or you become aware that our records are inaccurate, please contact our Data Protection Officer at:  or write to:

ReSkilled Data Protection Officer, ReSkilled, 37 Hazel Avenue, Guildford GU1 1NP

We will correct any inaccuracies in no longer than one month from being notified.

Requesting restriction on, or objecting to our using your data

Where there are not compelling, legitimate reasons for our needing to use your data, or the information is not required as part of a contract, we will restrict its use according to your request.

Most of the personal information is given by consent and you have the right to withdraw consent.

Please contact our Data Protection Officer as above.

Erasing and disposing of data

ReSkilled will hold your information as set out in the Privacy Notice under Data retention periods. If you no longer wish us to hold your information, please contact the Data Protection Officer (as above) who will arrange for the information to be deleted (if electronic) or securely destroyed (paper-based) within one month of being notified, subject to concluding any contract that is ongoing at the time.

Storage of data

Information gathered will either be on paper or in an electronic format, depending on how it was given to us. It will be handled and stored appropriately according to the level of risk that a breach would carry.

  • All information gathered on paper will be stored in a lockable, non-portable, storage container with access strictly controlled and limited to those who are entitled to see it as part of their duties
  • Electronic data will be stored in encrypted files and laptops will also be password protected

All Criminal Record Risk Assessments and Disclosure Statements will be kept securely in a locked cabinet separate from the individuals’ Application Forms and Initial Interview notes.

At the end of the courses, the Participant’s Application Form and Initial Interview notes will be forwarded onto Voluntary Action South West Surrey or Volunteer Woking if requested – this will ease the transition from ReSkilled on towards voluntary opportunities.

In following the General Data Protection Regulations, Voluntary Action South West Surrey and Volunteer Woking will also provide clear information on how individuals’ information will be used. When transferring these documents, ReSkilled will use a “Signed for” service.

Subject Access Requests

  • We will not charge for complying with a request
  • We will have a month to comply
  • We can refuse or charge for requests that are manifestly unfounded or excessive
  • If we refuse a request, we will tell you why and remind you that you have the right to complain to the ICO and to a judicial remedy. We will do this without undue delay and at the latest, within one month

Reporting a data breach

A personal data breach means a breach of security leading to the destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.

Where a breach is likely to result in a risk to the rights and freedoms of individuals, we have to notify the ICO.

Where a breach is likely to result in a high risk to the rights and freedoms of individuals, we have to also notify those concerned directly and without undue delay.

In all cases we will maintain records of personal data breaches, whether or not they were notifiable to the ICO. Notifiable breaches have to be reported to the ICO within 72 hours of our becoming aware of it. Where it is not possible to investigate the breach fully within that time frame, we will provide additional information in phases, as permitted by the GDPR.

We have an Internal Breach Reporting Procedure in place in order to facilitate an effective and efficient response to any perceived data breaches and help to avoid any similar recurrence.

Reviewing data needs

In order to limit the amount of data held by ReSkilled, a review of our needs using our Data Protection Impact Assessment will be performed annually in line with the review of the Privacy Policy.

Effective July 2022